Channels

Three ways to communicate

Organized conversations that keep context where it belongs.

Project Channels

Auto-created for every project. Membership syncs automatically with your project team — no setup needed.

Organization Channels

Company-wide channels for each client organization. Discuss across projects with all team members.

Direct Messages

Private one-on-one conversations with any team member or client contact in your workspace.

Real-Time

Conversations that feel alive

Instant feedback with typing indicators, read receipts, and optimistic send.

Instant Send

Messages appear immediately with optimistic rendering — no loading spinners, no waiting.

Typing Indicators

See "{Name} is typing..." with animated dots when someone is composing a message.

Read Receipts

Tiny avatar circles show who has seen your messages — Messenger-style seen indicators.

Unread Badges

Sidebar count badge, channel-level indicators, and a branded favicon dot — never miss a message.

Message forwarding & pinning

  • Forward any message to another channel — with original author attribution
  • Pin important messages for easy reference (up to 50 per channel)
  • View all pinned messages in the Channel Info Drawer
  • Click a pinned message to scroll directly to it in the conversation
📌 Pinned Messages3
↗ Forward
🔍 Search
📝 Personal Notes

Link previews & entity mentions

  • Rich link previews — title, description, thumbnail, and favicon auto-generated for shared URLs
  • YouTube & Vimeo embeds with click-to-play video thumbnails
  • Slash commands — type / to mention tasks, projects, clients, or proposals
  • Entity mentions render as color-coded clickable chips for easy navigation
🔗 eidoncore.com/blogPreview
Eidoncore Blog — Agency Tips
▶ YouTube / VimeoInline Play
Plans

Messaging scales with your plan

Messaging is included on every plan — with limits that grow as your agency does.

Resource Free Pro Enterprise
Chat Channels 10 50 Unlimited
Members per Channel 10 30 Unlimited
Message Retention 30 days 90 days Unlimited
Max Attachment Size 5 MB 10 MB 25 MB
3Channel Types
30+File Types Supported
Real-timeMessage Delivery
4Permission Levels
What Agencies Say

Communication made simple

"

"We used to rely on Slack for client comms and it was chaos — threads everywhere, no context. Eidoncore's project channels keep everything where it belongs."

JR
James RiveraPM, Catalyst Agency
Security

Enterprise-grade chat security

Content Sanitization

All message content is sanitized server-side to prevent XSS attacks.

Rate Limiting

10 messages per minute per user prevents spam and abuse.

Channel Auth

Every channel subscription is authenticated — no unauthorized access.

File Safety

30 allowed file types enforced server-side. No executable uploads.

FAQ

Frequently asked questions

Yes. Clients can participate in project channels, organization channels, and direct messages with agency staff. They see standard messages but not internal messages, giving agencies a private discussion layer within shared channels.

Yes. Messaging is included on all plans with plan-based limits: Free (10 channels, 10 members/channel, 30 days retention), Pro (50 channels, 30 members/channel, 90 days), and Enterprise (unlimited everything).

Yes. Mark any message as "internal" in project or organization channels. Internal messages are only visible to agency staff — client contacts in the same channel won't see them.

Yes. Drag and drop or click to attach files in any channel. Over 30 file types are supported, with attachment size limits based on your plan (5 MB Free, 10 MB Pro, 25 MB Enterprise).

Start chatting with your team today

Real-time messaging is included on every plan — even Free.